9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 2904762550
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and straightforward access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is available. Wait for a strong signal to come in and click "send OTP" for verification. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your verified KYC (Know Your Customer) details to the customer support system via email. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and trouble-free experience.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your KYC details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall timeframe can range from 30 minutes to 3 hours. However, payment processing may experience delays, and users may need to wait up to 24 hours for payment confirmation. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. The bonus funds earned through gameplay can be withdrawn, but not the bonus itself. This means you can access the rewards you earn from gaming with the bonus, just not the bonus money directly.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
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